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Property for Sale in Belek, Side and Alanya.

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TERMS AND CONDITIONS




Payments


The rental cost of the villa is guaranteed at the time of booking, and will not be subject to any surcharges.
A non-refundable deposit of £100 per week is required at the time of booking, with the balance of the rental payable 8 weeks prior to your date of arrival.
If booking less than 8 weeks prior to arrival, the full rental cost is payable at time of booking.
Airport transfers can be arranged on your behalf, the cost of which is payable locally.
Following a provisional telephone/email booking, we will email or post you a Reservation Form, which must be completed and returned to us together with payment of the deposit within 7 days in order to secure the reservation. Upon receipt of your completed Reservation Form we will confirm receipt by email. Please make cheques payable to Mrs C Smith or Mrs A O’Callaghan.

Cancellations and Refunds



In the event that you need to cancel your reservation, please do so by email, followed up in writing. Every endeavour will be made to re-let the property, and a refund can only be made if this is achieved. The booking deposit is not refundable under any circumstances. It is in your interests, therefore, to let us know as soon as possible if you are unable to take up the booking.
In the unlikely event that we had to cancel your booking, a full refund would be made.
We are unable to accept any liability for any events outside our control, such as; delay to your flight, whether the delay or cancellation is caused by adverse weather conditions, the action of air traffic controllers, the action or airport authorities or governments, the rescheduling of times by the airline, mechanical breakdown, strike or industrial action or otherwise, transport problems, closure or disruption of airspace, airports or seaports, cancellation of scheduled airline or sea services, or any other events outside our control. In such circumstances you may be able to make a claim under your own travel insurance policy.
We reserve the right, in exceptional circumstances, to ask guests to leave the villa. This would only happen in the event of unacceptable actions or behaviour, for example, illegal use of drugs, wilful damage, violent or dangerous behaviour. Under such circumstances we would not be prepared to make any refund whatsoever.


 


General
Confirmation of your flight times, and dates of arrival and departure, must be made by email or post 2 weeks prior to arrival. This is especially important where we have arranged airport transfers on your behalf.
All personal belongings are at your own risk at all times. Children remain your sole responsibility; please ensure that they are properly supervised at all times, especially on balconies and stairways and wet floors.
The principal guest named on the Reservation Form will be responsible for making good any damage to the property during occupation, however caused, and for replacing any item which may be damaged, broken or lost during occupation.


As Turkey has not yet become a full member of the EU, no reciprocal agreement exists for your health care whilst in Turkey - it is therefore a condition of booking that all guests are covered by adequate travel and health insurance for the duration of their stay.


Any special requests must be advised to us at the time of booking and clearly noted on the Reservation Form. Whilst we will endeavour to meet or pass on those needs to suppliers, we are unable to guarantee they will be fulfilled. Any failure to meet special requests will not be a breach of contract on our part.


We are unable to accept responsibility for any aspect of your holiday affected by matters over which we have no control. These include war or threat of war, riots and civil unrest, terrorist activity, natural or nuclear disaster, weather conditions, fire flood, drought, industrial disputes, government action, airport regulations, closures or technical transportation problems, any event affecting the scheduling of aircraft or other transport or other circumstances amounting for force majeure. We do not accept responsibility in respect of death, bodily injury or illness of any person within the property or complex.


Whilst we endeavour to ensure that all information on the website www.crisanaud.bravhost.com and www.crisanaud.co.uk is correct, guests must bear in mind that on occasions, especially during low season, certain facilities or amenities, for example swimming pools, restaurants, etc may not be available as stated due to maintenance, weather conditions, lack of demand or for other reasons outside our control.


The requirements and standards of the country you are visiting apply to services provided there and these may differ to those in your country of residence. Suppliers providing the services do so in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supply of liability to you, usually in accordance with International Conventions.

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